About Us

Why we do this work

Restore Commercial Refrigeration was built around a simple idea: refrigeration failures cost money and spoil stock fast, so the people fixing them need to be fast, thorough and honest about what's actually wrong.

Vision

The first choice in heating and cooling

To provide the best quality and most professional service in the industry, so that we're the first choice for heating and cooling equipment and the leading service provider in South Africa. We're committed to implementing best-quality refrigeration and air-conditioning systems on every job.

Mission

Standards that keep improving

We continuously improve quality by maintaining and updating our procedures in line with current technology and information. We follow a quality system with controlled standard procedures, so results are accurate, fast and reliable — delivered within a time frame that works for the client.

We treat every client with respect, compassion and dignity, approaching each job with enthusiasm and the highest standard of our professional ability.

How we work

A few principles that shape every callout, install and rental.

Diagnose before we quote

We assess the extent of a breakdown before deciding on repair costs — if it's minor and not caused by misuse, it's serviced at our expense.

Equipment stays accountable

Every rental unit is checked in and out against a signed checklist, so both sides know exactly what condition it left and returned in.

Ownership stays clear

Rented and rent-to-buy equipment remains ours until it's fully paid or returned — clearly logged, so there's no ambiguity on site.